Available guides
Select a guide below to view the full instructions. Additional guides will be added as new services and support needs are identified.
How to Sign In to Microsoft 365 and Use Microsoft Teams
Sign in using your UDSM staff account, complete Microsoft Authenticator verification and open Microsoft Teams.
View guide →How to Reset Your UDSM Account Password
Recover access when you have forgotten your password, your account is locked or the existing password is no longer accepted.
View guide →How to Submit an ICT Support Request
Report a technical issue through the ICT Helpdesk and provide the information needed for efficient follow-up.
View guide →Could not find the help you need?
Submit a request through the ICT Helpdesk so that the problem can be assigned, tracked and resolved by the appropriate support team.
Open ICT Helpdesk Email ICT Helpdesk